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News release

Part of Ricoh’s New Business Information Solutions Portfolio, the Services Help Organizations Benefit from InformationVvolumes that can Swamp Other Organizations
RICOH Latin America, October 18, 2012
Although organizations have no shortage of documents in 2012, information still remains frustratingly out of reach for knowledge workers making important decisions on the fly.

Ricoh Americas Corporation today addressed this pervasive customer problem with a potential antidote: Ricoh Digital Imaging Services. The solution portfolio can help customers more efficiently capture valuable information, integrate it into important workflows and distribute it in the right form to the right person at the right time. It’s among the first of Ricoh’s new Business Information Solutions, which are aimed at solving some of the 21st century’s most urgent business problems.

Ricoh Digital Imaging Services comprise a full spectrum of scanning, indexing, data capture and related services. Whether information starts on paper, microfilm, microfiche, aperture cards or unstructured data files, it’s converted into useful, manageable and organized knowledge that employees can act on.

Ricoh offers unparalleled experience in imaging. The company provides imaging and related services to organizations small and large across nearly every sector and industry. The company has amassed a wealth of project management and engineering expertise as well as a world-class infrastructure in such key vertical markets as healthcare, financial services and higher education.

“Business information is useless if workers can’t have it at their fingertips when they need it,” said Dominic Pontrelli, Senior Vice President, Marketing, Ricoh Americas Corporation. “Too often, a worker knows that the information needed exists somewhere in the organization – on paper in someone’s desk or in the archives – but that searching for it would be fruitless. Converting the information into a digital form enables an organization to extract the value of that previously elusive knowledge and achieve better business results. In this way, imaging is much more than a clerical task; it’s a true business information solution.”

To reveal promising opportunities, Ricoh maps organizations’ information input, processing and output patterns and finds creative ways to make the workflow more efficient. Ricoh Digital Imaging Services can dramatically improve the information input phase, connecting previously buried information with powerful electronic workflows.

People, processes and technology
Ricoh Digital Imaging Services combine people processes and technology to probe customer challenges, design unique solutions and execute them with efficiency.

People. After analyzing an organization’s analog and digital workflows, Ricoh’s seasoned service professionals go to work to digitize information, eliminate redundancies, organize data and integrate it with electronic systems.

Process. Ricoh customers benefit from one of the nation's most complete and most technically advanced document processing center infrastructures. Paper, aperture cards, microfiche, roll microfilm and other documents are quickly scanned to transform unstructured data into valuable, useful information on a pay-by-volume basis. Ricoh can convert stored files and archives as well as incoming documents every day.

Technology. Customers can choose solutions for document scanning on their own site or at Ricoh’s secure processing centers. Solutions employ a wide range of advanced technologies — high-speed scanners, internally developed scanning software, bar codes, OCR, ICR, OMR and automated indexing from a wide array of information sources and mediums. Ricoh easily handles virtually any image format, including TIFF, JPEG and PDF.

For details on Ricoh’s full line of products, services and solutions, please visit

| About Ricoh |
Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

Under its corporate tagline, imagine. change. Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

For further information, please visit


© 2012 Ricoh Americas Corporation. All rights reserved. All referenced product names are the trademarks of their respective companies.

Contacts:Linda MontefuscoJill Searl
Ricoh Americas CorporationBrodeur Partners
973-882-2172(603) 559-5824

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